Knee Walker - Large

• Ergonomic Design for Comfort: The knee platform is ergonomically designed to provide optimal support and comfort for the knee and lower leg, reducing strain and allowing users to rest their injured limb while remaining mobile.

• Adjustable Height: The height-adjustable handlebars and knee platform allow for a customizable fit to suit users of different heights, ensuring a more comfortable and natural walking posture.

• Maneuverable 8" or 10" Wheels: Equipped with large, durable wheels, the knee walker offers excellent maneuverability over a variety of surfaces, including smooth floors, sidewalks, and uneven terrain, making it ideal for both indoor and outdoor use.

• Stable and Secure Braking System: Features easy-to-use hand brakes for secure stopping, giving you full control over your speed and preventing the walker from moving when stationary.

• Compact and Foldable Design: The knee walker is designed to be foldable for easy storage and transport. Its compact frame makes it easy to fit into tight spaces, in car trunks, or for travel.

• Comfortable Foam Seat: The foam-padded seat or knee rest offers extra comfort, reducing pressure on the leg and knee, especially during longer periods of use.

• Heavy-Duty Frame: Constructed with a robust frame made from lightweight yet durable materials, the knee walker can support a variety of weight capacities, ensuring stability and strength during use.

• Easy to Steer: The knee walker features simple, intuitive steering, allowing for smooth turns and easy navigation through narrow spaces, both indoors and outdoors.

• Ample Storage Space: Some models come with an integrated basket or pouch, providing convenient storage for personal items such as a phone, wallet, or small bags, making it easier to carry essentials while on the go.

• Quick Assembly: The knee walker comes partially assembled or with simple instructions, making it easy to set up and get moving in no time.

The Knee Walker is a practical and efficient mobility solution for individuals recovering from foot, ankle, or lower leg injuries. It provides a comfortable, stable alternative to crutches, offering freedom and independence during the healing process.

If you need a Quote/invoice before payment.  Please email our team, we will send the pro-forma invoice ASAP. 

• Fast & Reliable Shipping: We offer quick and dependable shipping to ensure your product arrives as soon as possible.
• Shipping Options: Choose from a variety of shipping methods, including standard and expedited delivery, to best suit your needs.
• Processing Time: Orders are typically processed within 1-2 business days, depending on the stocks and payment time. 
• Free Shipping: Enjoy free standard shipping on orders over a certain amount (check our shipping policy for specific details).
• Delivery Time: Estimated delivery times will depend on your location and the shipping method selected. You’ll receive tracking details to follow your package’s journey.
• International Shipping: We offer international shipping to select locations. Additional shipping fees and customs duties may apply for orders outside of Australia.
• Secure Packaging: Your cushion will be carefully packaged to prevent damage during transit.

 

For any questions or concerns about shipping, feel free to contact our customer service team. We're here to help!

We strive to provide high-quality products and a great shopping experience for all our customers. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

• Eligibility: Returns are accepted within 14 days from the date of purchase. The product must be in new, unused condition and in its original packaging.
• Non-Returnable Items: Certain items are non-returnable, including:
  • Personal care products (e.g., opened or used items like mattresses, hygiene items, etc.)
  • Customized or personalized products.
  • Sale or clearance items marked as non-returnable.

How to Return

• Contact Us: Please reach out to our customer service team via contact form to request a return authorization.
• Prepare the Product: Make sure the product is in its original condition, unused, and with all original packaging and accessories.
• Return Shipping: You'll be responsible for the return shipping costs unless the item is defective or damaged upon arrival. We recommend using a trackable shipping service to return your item, as we are not responsible for lost returns.

Refunds

• Once we receive and inspect your returned product, we will process your refund within 5–7 business days. Refunds will be issued to your original method of payment.
• If you received a damaged or defective item, please contact us immediately, and we will assist with a full refund or exchange at no extra cost to you.

Exchanges

• If you would like to exchange an item for a different size, color, or product, please contact us within 7 days of your purchase. The item must be returned in new, unused condition, and you may be required to cover any shipping costs associated with the exchange.

Late or Missing Refunds

• If you haven’t received your refund after the specified processing time, please check your bank account or credit card statement first. If it’s still not showing, contact us at contact form for assistance.

Customer Satisfaction

• We want you to be fully satisfied with your purchase. If you have any questions or issues regarding your order, please don't hesitate to reach out to our customer service team.

This policy ensures that you have a simple and straightforward process for returns and refunds. We’re here to make your shopping experience hassle-free, so don’t hesitate to reach out if you need further assistance!